CAPPS – Cisco Unity Express

A sample running configuration file from a AIM-CUE SM:

cuelab# show run

Generating configuration:

clock timezone Europe/London

hostname cuelab

ip domain-name lab.local

line console

system language preferred “en_GB”

software download server url “ftp://127.0.0.1/ftp” credentials hidden “6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP”

site name local

phone-authentication credentials hidden “GixGRq8cUmFqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP”

site-hostname 10.10.10.1

web credentials hidden “GixGRq8cUmFqrOHVxftjAknfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP”

end site

license agent max-sessions 9

privilege manage-passwords create

privilege manage-users create

privilege ManagePublicList create

privilege vm-imap create

privilege ViewPrivateList create

privilege ViewRealTimeReports create

privilege local-broadcast create

privilege broadcast create

privilege ViewHistoricalReports create

privilege ManagePrompts create

groupname Broadcasters create

username cisco create

username steve create

username bill create

privilege manage-passwords description “Privilege to reset user passwords”

privilege manage-users description “Privilege to create, modify, and delete users and groups”

privilege ManagePublicList description “Privilege to manage public lists”

privilege vm-imap description “Privilege to manage personal voicemail via IMAP client”

privilege ViewPrivateList description “Privilege to view private list”

privilege ViewRealTimeReports description “Privilege to view realtime reports”

privilege local-broadcast description “Privilege to send local broadcast messages”

privilege broadcast description “Privilege to send local or remote broadcast messages”

privilege ViewHistoricalReports description “Privilege to view historical reports”

privilege ManagePrompts description “Privilege to create, modify, or delete system prompts”

privilege manage-passwords operation user.password

privilege manage-passwords operation system.debug

privilege manage-passwords operation user.pin

privilege manage-users operation user.password

privilege manage-users operation system.debug

privilege manage-users operation user.notification

privilege manage-users operation user.mailbox

privilege manage-users operation user.pin

privilege manage-users operation user.configuration

privilege manage-users operation group.configuration

privilege manage-users operation user.remote

privilege ManagePublicList operation system.debug

privilege ManagePublicList operation voicemail.lists.public

privilege vm-imap operation voicemail.imap.user

privilege ViewPrivateList operation voicemail.lists.private.view

privilege ViewRealTimeReports operation report.realtime

privilege local-broadcast operation system.debug

privilege local-broadcast operation broadcast.local

privilege broadcast operation system.debug

privilege broadcast operation broadcast.remote

privilege broadcast operation broadcast.local

privilege ViewHistoricalReports operation report.historical.view

privilege ManagePrompts operation system.debug

privilege ManagePrompts operation prompt.modify

groupname Administrators member cisco

groupname Broadcasters privilege broadcast

username steve phonenumber “1000”

username bill phonenumber “1001”

username steve supervisor designate

restriction msg-notification create

restriction msg-notification min-digits 1

restriction msg-notification max-digits 30

restriction msg-notification dial-string preference 1 pattern * allowed

restriction msg-notification dial-string preference 2 pattern * allowed

backup server url “ftp://127.0.0.1/ftp” credentials hidden “EWlTygcMhYmjazXhE/VNXHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP”

calendar biz-schedule systemschedule

open day 1 from 00:00 to 24:00

open day 2 from 00:00 to 24:00

open day 3 from 00:00 to 24:00

open day 4 from 00:00 to 24:00

open day 5 from 00:00 to 24:00

open day 6 from 00:00 to 24:00

open day 7 from 00:00 to 24:00

end schedule

calendar holiday date 2014 12 25 description “Xmas Day”

ccn application autoattendant aa

description “autoattendant”

enabled

maxsessions 6

script “aa.aef”

parameter “busClosedPrompt” “AABusinessClosed.wav”

parameter “holidayPrompt” “AAHolidayPrompt.wav”

parameter “welcomePrompt” “AAWelcome.wav”

parameter “disconnectAfterMenu” “false”

parameter “dialByFirstName” “false”

parameter “allowExternalTransfers” “false”

parameter “MaxRetry” “3”

parameter “dialByExtnAnytime” “false”

parameter “busOpenPrompt” “AABusinessOpen.wav”

parameter “businessSchedule” “systemschedule”

parameter “dialByExtnAnytimeInputLength” “4”

parameter “operExtn” “0”

end application

ccn application ciscomwiapplication aa

description “ciscomwiapplication”

enabled

maxsessions 6

script “setmwi.aef”

parameter “CallControlGroupID” “0”

parameter “strMWI_OFF_DN” “4511”

parameter “strMWI_ON_DN” “4510”

end application

ccn application msgnotification aa

description “msgnotification”

enabled

maxsessions 6

script “msgnotify.aef”

parameter “logoutUri” “http://localhost/voicemail/vxmlscripts/mbxLogout.jsp”

parameter “DelayBeforeSendDTMF” “1”

end application

ccn application promptmgmt aa

description “promptmgmt”

enabled

maxsessions 1

script “promptmgmt.aef”

end application

ccn application test1 aa

description “test1”

enabled

maxsessions 6

script “aa.aef”

parameter “busClosedPrompt” “AABusinessClosed.wav”

parameter “holidayPrompt” “AAHolidayPrompt.wav”

parameter “welcomePrompt” “AAWelcome.wav”

parameter “disconnectAfterMenu” “false”

parameter “dialByFirstName” “false”

parameter “allowExternalTransfers” “false”

parameter “MaxRetry” “3”

parameter “dialByExtnAnytime” “false”

parameter “busOpenPrompt” “AABusinessOpen.wav”

parameter “businessSchedule” “systemschedule”

parameter “dialByExtnAnytimeInputLength” “4”

parameter “operExtn” “”

end application

ccn application test2 aa

description “test2”

enabled

maxsessions 6

script “aa.aef”

parameter “busClosedPrompt” “AABusinessClosed.wav”

parameter “holidayPrompt” “AAHolidayPrompt.wav”

parameter “welcomePrompt” “AAWelcome.wav”

parameter “disconnectAfterMenu” “false”

parameter “dialByFirstName” “false”

parameter “allowExternalTransfers” “false”

parameter “MaxRetry” “3”

parameter “dialByExtnAnytime” “false”

parameter “busOpenPrompt” “AABusinessOpen.wav”

parameter “businessSchedule” “systemschedule”

parameter “dialByExtnAnytimeInputLength” “4”

parameter “operExtn” “”

end application

ccn application test3 aa

description “test3”

enabled

maxsessions 6

script “aa.aef”

parameter “busClosedPrompt” “AABusinessClosed.wav”

parameter “holidayPrompt” “AAHolidayPrompt.wav”

parameter “welcomePrompt” “AAWelcome.wav”

parameter “disconnectAfterMenu” “false”

parameter “dialByFirstName” “false”

parameter “allowExternalTransfers” “false”

parameter “MaxRetry” “3”

parameter “dialByExtnAnytime” “false”

parameter “busOpenPrompt” “AABusinessOpen.wav”

parameter “businessSchedule” “systemschedule”

parameter “dialByExtnAnytimeInputLength” “4”

parameter “operExtn” “”

end application

ccn application test4 aa

description “test4”

enabled

maxsessions 6

script “aa.aef”

parameter “busClosedPrompt” “AABusinessClosed.wav”

parameter “holidayPrompt” “AAHolidayPrompt.wav”

parameter “welcomePrompt” “AAWelcome.wav”

parameter “disconnectAfterMenu” “false”

parameter “dialByFirstName” “false”

parameter “allowExternalTransfers” “false”

parameter “MaxRetry” “3”

parameter “dialByExtnAnytime” “false”

parameter “busOpenPrompt” “AABusinessOpen.wav”

parameter “businessSchedule” “systemschedule”

parameter “dialByExtnAnytimeInputLength” “4”

parameter “operExtn” “”

end application

ccn application voicemail aa

description “voicemail”

enabled

maxsessions 6

script “voicebrowser.aef”

parameter “logoutUri” “http://localhost/voicemail/vxmlscripts/mbxLogout.jsp”

parameter “uri” “http://localhost/voicemail/vxmlscripts/login.vxml”

end application

ccn engine

end engine

ccn reporting historical

database local

description “se-10-10-10-2”

end reporting

ccn subsystem sip

gateway address “10.10.10.1”

mwi sip sub-notify

end subsystem

ccn trigger http urlname msgnotifytrg

application “msgnotification”

enabled

maxsessions 2

end trigger

ccn trigger http urlname mwiapp

application “ciscomwiapplication”

enabled

maxsessions 1

end trigger

ccn trigger sip phonenumber 4500

application “voicemail”

enabled

maxsessions 6

end trigger

service phone-authentication

end phone-authentication

service voiceview

enable

end voiceview

voicemail fax restriction msg-notification

voicemail broadcast recording time 300

voicemail default messagesize 240

voicemail notification restriction msg-notification

voicemail mailbox owner “bill” size 2016

description “bill mailbox”

end mailbox

voicemail mailbox owner “steve” size 2016

description “steve mailbox”

end mailbox

end

cuelab#

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CAPPS Videos

So I decided to go ahead and do my own videos for the 300-085 CAPPS exam. Online training for this exam is basically non-existent and the official Cisco offering for CAPPS is not great in my opinion and only motivated me even more do my own thing. I hope you enjoy watching them as much as I did making them.

A few things I wanted to bring to your attention if you are thinking of sitting the exam or watching my videos.

  • Please make sure you do not go into these videos thinking they are all you need to pass the exam. They are not enough and you will need a combination of methods and resources to pass the exam.
  • If there is 1 thing I am trying to get across in the videos, you need to focus on the exam topics and then get stuck into the resources available, such as Cisco dCloud, home labs and also all of the documentation available from Cisco.
  • I do not intend on making this videos for any financial reason or to make profit anywhere.
  • This videos are my own personal approach for preparing for the CAPPS exam only. Please do not blame me if you fail the exam after just watching my videos and doing nothing else.

Good luck everyone!

Dean