Macro Traces

This topic describes how to enable macro traces to troubleshoot MWI issues.

  • In Cisco Unity Connection Serviceability, macro tracing can be activated.
  • Macro traces work on a functionality level.
  • Choose the protocol SIP or SCCP to start MWI tracing.

SIP = Session Initiation Protocol; SCCP = Skinny Client Control Protocol

In Cisco Unity Connection Serviceability, under Trace > Macro Traces, choose the trace that might help you to analyze issues in Cisco Unity Connection. For MWI traces, check the Traces for MWI Problems check box.

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Author: drbabbers

ccieme.wordpress.com - my personal journey to ccie