Distribution Lists

This topic describes Cisco Unity Express distribution lists.

  • Cisco Unity Express distribution lists send voicemail messages to a predefined list of recipients, including both public and private lists.
  • Administrator can define up to 25 public lists (and All Users).
  • Individual users can define up to five private lists.
  • Distribution lists can include nonsubscriber numbers.
  • Broadcast messages are similar to distribution lists, except messages are delivered to multiple recipients as top priority.

Cisco Unity Express supports the use of distribution lists as follows:

  • The public and private distribution list function of Cisco Unity Express allows callers to address a voicemail message to a list of predefined recipients, saving time and minimizing keying errors.
  • Cisco Unity Express includes an All Users public distribution list and the capability for a privileged user to define up to 25 other public lists.

Cisco Unity Express administrators and end users can configure distribution lists to include nonsubscriber numbers along with subscriber numbers. When sending a message to a distribution list containing nonsubscriber numbers, Cisco Unity Express delivers the message directly to the mailboxes of subscribers and calls the nonsubscriber numbers and plays the message.

Broadcast messages, like distribution lists, deliver messages to multiple recipients. Broadcast messages can also be assigned a priority. The top priority can be assigned to important communications in the voice-message queue. These special messages are played before any other messages and will remain in the mailbox until the messages are completely retrieved or have expired, helping ensure that essential communications are received.

Author: drbabbers

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