Integrated Messaging

This topic describes Integrated Messaging on Cisco Unity Express.

  • IMAP provides access to voicemails.
  • Cisco Unity Express desktop messaging access provides simple, native access to voicemail, such as Microsoft Outlook, Microsoft Outlook Express, or Lotus Notes.
  • The existing messaging infrastructure is integrated with IMAP email clients.

The Integrated Messaging feature on Cisco Unity Express allows voicemail users to retrieve, delete, and change the state of their voice messages through IMAP.

Taking advantage of the existing messaging infrastructure and IMAP email clients, Cisco Unity Express desktop messaging access provides simple access to voicemail from Microsoft Outlook, Microsoft Outlook Express, and other applications. Cisco Unity Express also supports IMAP access on the iPhone.

The Cisco ISM (ISM-SRE-300-K9) supports up to 50 IMAP sessions. The Service Module (SM-SRE-910-K9) supports up to 250 IMAP sessions.

Author: drbabbers

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