1.1 – Introduction

In this section, we introduce the server platforms and Cisco Unity Connection overlays, which are the basis for all designs and integration of Cisco Unity Connection with Cisco Prime License Manager (PLM). We also describe design scenarios with single, multiple, and linked sites, and backup voicemail solutions during a WAN outage.


CAPPS – 1.1 – Intro

Welcome to Implementing Cisco Collaboration Applications (CAPPS) 1.0. This course prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager. Before you get started, take a moment to watch the following introductory video for details about what you’ll learn in this course and why the material is important for you to know.