This topic describes the Cisco Unity Express Integrated Messaging feature that uses IMAP.
Integrated Messaging allows IMAP clients to retrieve, delete, and change the state of voicemail messages.
- Integrated Messaging is disabled by default.
- Supports up to 250 IMAP sessions.
- Voicemail messages are downloaded as email attachments.
- Client email is configured with the user ID and password of the Cisco Unity Express subscriber.
Integrated Messaging is a feature of Cisco Unity Express that allows users to manage voicemail messages by using an IMAP-compatible email client.
Integrated Messaging on Cisco Unity Express is the convergence feature for voicemail and email systems. It allows subscribers to have an integrated view of their emails and voicemail messages from a single email client via IMAP. Subscribers can delete voicemail messages or mark them as read or unread as they would for email messages. Cisco Unity Express does not support the ability to create, send, or reply to voicemails from the email client.
The email client is configured with the user ID and password of the Cisco Unity Express subscriber. The subscriber must have network access to the Cisco Unity Express system. The voicemail messages are downloaded as attachments to email messages. Subscribers can access the voicemail messages over the network or can download them selectively. If the messages are downloaded, subscribers can play them locally on standard media players without requiring a connection to Cisco Unity Express. Accessing voicemail messages from GDMs is not supported. To access this feature, subscribers must be configured with the vm-imap privilege.
Subscribers cannot retrieve the following types of messages from their personal mailboxes:
- Broadcast messages
- Private messages