This topic describes the roles that can be assigned to users in Cisco Unity Connection to give them administrator access rights for limited parts of the system.
These are the predefined roles in Cisco Unity Connection. The roles cannot be modified and you cannot create new roles.
|Audio Text Administrator||Administers call handlers, directory handlers, and interview handlers|
|Audit Administrator||Administers application and database auditing|
|Greeting Administrator||Manages call handler recorded greetings via TUI|
|Help Desk Administrator||Resets user passwords and unlocks user accounts, views user settings|
|Mailbox Access Delegate Account||Provides access to all messages via messaging APIs|
|Remote Administrator||Administers the database using remote management tools|
The following are the predefined roles in Cisco Unity Connection. The roles cannot be modified and you cannot create new roles.
|System Administrator||Top-level Unity Connection administrator; provides access to all Unity Connection administrative functions, reports, and tools for server and users|
|Technician||Provides access to functions that enable management of system and phone system integration settings, viewing of all system and user settings, run all reports and diagnostic tools|
|User Administrator||Administers users; provides access to all user administration functions and user administration tools|
Cisco Unity Connection offers levels of privileges for administrator accounts that are set according to a list of predefined roles. Roles specify which tasks administrators can execute. Before adding administrator accounts, choose the roles that are assigned to each account.
System Administrator is the role of the default administrator account that the installer specified during initial setup of Cisco Unity Connection. A System Administrator is the only role that has permission to create administrative accounts
To see the specific privileges for each administrator role, choose System Settings > Roles in Cisco Unity Connection Administration, and click the name of the role. Changes cannot be made to the permissions that are associated with each predefined role.