CUCM Features: Configuring IP Phone Services

Just like the Apple iPhone, Cisco IP Phone supports applications too (albeit not as entertaining as the Apple iPhone)! In this Nugget, you’ll see the types of services supported by Cisco IP Phones and walk through the necessary configuration to provision these services.


We normally change the CUCM servers to use their IP addressed and not DNS.

System -> Enterprise Parameters
Phone URL Parameters: change the DNS name to an IP Address

2 Major types of services – XML and Java MIDlet

Services Button on the IP Phone accesses the Services URL

Device -> Device Settings – > IP Phone Services

Add new Service with Services URL

Open a Phone -> Related Links -> Subscribe/Unsubscribe Services

Add your new custom Service

Check the Phone and it should see the new service!