CUCM Features: Configuring Presence Speed Dials and Directories

Instant messaging is such a handy form of communication because you can see the status of other users before you ever message them! It’s the same way with Presence: you’re now able to see the status of another user of the phone system before you ever call them. In this Nugget, Jeremy illustrates how to configure Presence enabled speed dials, call directories, and SIP Trunks


Extension of SIP protocol (Vendor to Vendor compatibility)

‘Watcher’ + ‘Presence Entity’ SECURITY! :/

Device -> Device Settings -> Phone Button Template -> Change Speed Dial to Speed Dial BLF (This is enabling Presence)

System -> Enterprise Parameters – BF for Call Lists – ENABLED

Enable feature on SIP Trunk -> SIP Trunk Security Profile -> Accept Presence Subscription