11.6 Cisco VCS and Cisco Expressway Series Initial Configuration

This topic describes how to perform an initial configuration of the Cisco TelePresence Video Communication Server (VCS) and Cisco Expressway Series.

The initial system configuration includes the following tasks:

  • Set a static IP address:
    1. Appliance:
      • Using a serial cable
      • Using front panel of the VCS appliance
      • Using the default IP address of
    2. Virtual machine:
      • Using vSphere console
  • Set the system name.
  • Configure DNS-related parameters.
  • Configure NTP servers.
  • Configure SNMP.
  • Configure SIP domains.

The initial configuration of the Cisco VCS and Cisco Expressway Series includes the following steps.

Set a Static IP Address

The configuration of the IP address depends on the platform that is used. There are three options to set the IP address for an appliance. For a VM, the IP address is configured either in the VM deployment wizard (when using VMware vCenter) or via the VMware vSphere console.


The IP address must be statically configured. The Cisco VCS and Cisco Expressway Series cannot be configured as DHCP clients.

The process for configuring a static address (DHCP is not supported) on the vSphere console is the same for Cisco VCS and Cisco Expressway.

To configure a static address on the Cisco VCS or Cisco Expressway Series, use the following procedure:

  1. Log in to the server. The initial username is admin and the password is TANDBERG.

    It is strongly recommended to change the admin password and the root password.

  2. Enter Y at the Run Initial Wizard prompt to start the Install Wizard.
  3. Follow the Install Wizard instructions to enter the IP configuration of the server. You must set the IP protocol, IP address, subnet mask, default gateway, and Ethernet speed.
  4. Reboot the server when prompted by the Install Wizard or use the xcommand boot command.
  5. To access the administration GUI, use a web browser to navigate to https://<Server IPAddress>.
  6. The first page that is shown after login is the Overview page, which displays the system uptime, software version, IPv4 address, license options, and resource usage. Within the resource usage setting, information about endpoints and active audio and video calls is displayed. The resource usage, such as registration count and traversal and nontraversal calls, is displayed for each license type.
  7. The Overview page of Cisco VCS and Cisco Expressway Series differs slightly in the licenses and resource usage. The licenses and the resource usage contain the Rich Media Session licenses, which are available only on the Cisco Expressway Series.

Set the System Name

The system name appears in various places in the web interface and also in the display on the front panel of the appliance. The name appears in these places so that you can identify the appliance when it is in a rack with other servers. To configure the system name, perform the following steps:

  1. Choose System > Administration.
  2. Configure the system name.
  3. Click Save.

Configure DNS-Related Parameters

The system hostname defines the DNS hostname of the server. The combination of the system hostname and the domain name equals the FQDN of the server.

To configure the DNS-related parameters, perform the following steps:

  1. Choose System > DNS.
  2. Configure the system hostname, domain name, and address 1 for the default DNS server.
  3. Click Save.

    The DNS server addresses are the IP addresses of up to five DNS servers. At least one DNS server must be set for address resolution. Cisco VCS and Cisco Expressway Series servers send queries to one DNS server at a time. If that server does not respond, another server from the list is tried.

Configure NTP Servers

The NTP Server Address fields set the IP addresses or FQDNs of the NTP servers that are used to synchronize the system time. The Time Zone field sets the local time zone of the Cisco VCS.

To configure the NTP server address and time zone, perform the following steps:

  1. Choose System > Time.
  2. Configure the NTP Server 1 field with the IP address of the first NTP server. For redundancy, you can configure additional NTP servers.
  3. Set the Time Zone field.
  4. Click Save.

The NTP service is restarted after you save the configuration. If the NTP server is reachable, the status is shown as Synchronized.

Configure SNMP

Activating SNMP enables the Cisco VCS and Cisco Expressway Series to integrate with an SNMP management system such as the Cisco TelePresence Management Suite (Cisco TMS).

To enable and configure SNMP, perform the following steps:

  1. Choose System > SNMP.
  2. Choose one of the following SNMP modes:
    1. Disabled
    2. V3 secure SNMP
    3. V3 plus TMS support (choose this mode when integrating with Cisco TMS)
    4. v2c
  3. Click Save.

Configure SIP Domains

The Cisco VCS and Cisco Expressway Series act as SIP registrars for the configured SIP domains. They also accept registration requests from any SIP endpoints that attempt to register with an alias that includes these domains. Endpoints cannot register successfully if the endpoints use unlisted SIP domains in their registration requests.

To configure a SIP domain, perform the following steps:

  1. Choose Configuration > Domains.
  2. Click New.
  3. Enter the domain name in the Name field.
  4. Click Create Domain.

After you create the domain, the Domains page displays all configured SIP domain names.


Cisco Expressway Series remote access is limited to one domain.