TVOICE – Intro

TVOICE – 642-427 – Intro

  • Troubleshooting methodology
  • Troubleshooting, alarm and Minitoring tools
  • UCM Traces and IOS Debugs
  • Troubleshooting:
  1. Endpoint Issues
  2. Availability Issues
  3. Database Replication Issues
  4. User, LDAP and Authentication Issues
  5. PSTN Call Setup and Inter-Site Call Setup Issues
  6. Mobility Issues
  7. Presence Issues
  8. Media Resource Issues
  9. Voice Quality Issue