CAPPS – CUC – Configure Cisco Unity Connection system settings

Configure Cisco Unity Connection system settings

System Administration Guide for Cisco Unity Connection

Contains information on administering the Unity Connection server, for example, creating a call management plan, setting up user accounts, or managing system settings.

CAPPS – CUC – Integrate Cisco Unity Connection and Cisco Unified Communications Manager

Integrate Cisco Unity Connection and Cisco Unified Communications Manager



Troubleshooting SCCP + SIP Integrations:

How to setup Extension Mobility Cross Cluster

One for the lab, but here are the Cisco docs:



  • Export certs to SFTP for all clusters that will participate
  • Consolidate certificates (Only on 1 server)
  • Import bulk certs into all clusters
  • Create a EMCC template
  • Add EMCC devices using template
  • Add SIP Trunks to all clusters – EMCC no IP defined – Full mesh
  • EMCC Feature Cfg and Intercluster Service Profile
  • Cluster View

In summary, if you had Site A and Site B, if youre home site is A and you visit B and logon using EMCC, the phone at B will register to the A cluster as if you were there, however there is a EMCC CSS used, which sends calls via the EMCC SIP Trunk to the ‘visited’ cluster and therefore calls are routed out of this cluster correctly. Slightly confusing!

Also a great video from the wonderful Vik Malhi at Collabcert:

Telepresence Server/Conductor + TMS Deployment

Telepresence Server

  • Add new user to TPS for Conductor purposes
  • API Access


More cfg than TPS!

  • Maintenance + Option Keys – add release keys
  • Users -> Admin Accounts
  • Add account for CUCM purposes to add conf bridge later
  • Add new IPs for adhoc and rendezvous meetings
  • Restart Conductor
  • Add conf bridge pool (TP MCU or TPS)
  • Bridge pool contains conf bridges
  • Create conf bridge with credentials from TPS server (Above)
  • Service Preferences (Ordered list of bridge pools)
  • Conference Template – sets parameters of conference
  • Create one for adhoc and one rendezvous
  • Add conference alias – point to conference template
  • Add a location (Puts it all together!)


Now we go to CUCM….

  • Add a SIP Trunk with a Route Patterns to send conf bridges to Conductor
  • 1 for Adhoc and 1 for Rendezvous
  • Add conf bridge to CUCM – type is Conductor!
  • Use the SIP Trunk for either Adhoc or Conductor
  • Add credentials we added from Conductor
  • Now we need to add the CFB to a MRG and MRGL



  • Add a new admin account to Conductor for TMS purposes
  • CMR requires TMS PE to be installed and licenses
  • 14.4 TMS to see CMR
  • Add Conductor to TMS


Cisco TMS Provisioning Extension

This topic describes the Cisco TelePresence Management Suite (TMS) Provisioning Extension features.

TMS Provisioning Extension simplifies scaling of video across the enterprise:

Benefits Description
Provisioning Scale Simplifies management of up to 100,000 telepresence users across disparate locations and networks Automated user account and phone book creation
Intuitive Meetings Intuitive Collaboration Meeting Rooms (CMRs) Configure personal CMR preferences.
Intuitive Scheduling Extend scheduling capability to everyone. Smart Scheduler simplifies the booking process for single and recurring telepresence meetings.
Endpoint Support Quick deployment with predefined templates Low touch provisioning for C, E, EX, MX, and SX Series endpoints and Cisco Jabber Video for TelePresence and iPad

The figure shows the main features and benefits of the Cisco TMS Provisioning Extension.


Smart Scheduler is a part of Cisco TMS Provisioning Extension.